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We work to be a provider, partner, and employer that fosters choice, powers growth, and fuels positivity.

Our Approach

It’s easier to grow when you feel safe, comfortable, loved, and advocated for. So we care for the whole person, providing a continuum of physical, emotional, and mental support for children and adults with intellectual and developmental disabilities (I/DD), mental illness, and co-occurring disorders. With outcomes rooted in discovering and championing personal definitions of progress, our individuals, families, caregivers, and neighbors are building more and more communities people can call home.

We provide first-class behavioral health and supportive living services by being the nation’s best employer, provider and community partner.

America’s first choice in behavioral health and supportive living.

Accountability

We do what we say we will do. We do not make excuses. We take wholehearted ownership of our actions and our results.

Compassion

We embrace each persons’ journey, celebrating unique perspectives and situations free of judgment.

Excellence

We grow with each other, so we proudly serve and strive to exceed the expectations of our individuals, team members, and partners.

Integrity

We don’t just talk the talk—we walk the walk. We exemplify honesty, trust, and consistency in everything we say and do.

Teamwork

We are one team. We celebrate each others’ successes and work together to overcome challenges.

Fun

We create a fun and enjoyable environment where we are free to be productive, joyful and fulfilled in our work.

Shannon Atkinson

VP, NC Community Programs

Shannon Atkinson

Jeff Brooks

State Director, SC PRTF

Jeff Brooks

Laura Buege

Chief Financial Officer

Laura Buege

Rochelle Grace

VP, People Services

Rochelle Grace

Shamoon Khan

VP, IL Residential & Day Program

Shamoon Khan

Kyle Peterson

VP, Financial Operations

Kyle Peterson

Jason Upham

President & Chief Clinical Officer

Jason Upham

Tiwania Young

QA Compliance Manager

Tiwania Young

History

Over 45 years ago, a group of mental health professionals realized quality care could not only exist, but thrive, beyond the walls of a traditional clinic. From that 24-bed start, we’ve continued to help the I/DD community explore, grow, and build the places they can call home.

  1. Willowglen Academy

    Named after the willow trees on the front lawn, Willowglen Academy opens its first facility in Plymouth, Wisconsin.

  2. Expansion

    Increasing needs for mental health services leads to expansion of Willowglen into New Jersey

  3. We Expand

    Willowglen expands into South Carolina.

  4. Phoenix Pharmacy

    Formerly Nora-G, the Phoenix Pharmacy begins to serve the pharmaceutical needs of our community.

  5. Phoenix Care Systems

    Phoenix Care Systems, Inc. is founded as a uniting parent company for Willowglen and the Phoenix Pharmacy.

  6. Expanded Services

    To provide even more psychiatric, educational, and social services, Phoenix Care Systems acquires Bell Therapy.

  7. Illinois

    The Willowglen Academy grows again, this time in Illinois.

  8. We Change our Name

    Phoenix Care System becomes Broadstep to better deliver behavioral healthcare that transforms lives and serves communities.

Accreditation

We are proud to hold accreditations by both the Commission on Accreditation of Rehabilitation Facilities and the Council on Accreditation. Earning and maintaining these certifications highlights our commitment to quality, continuous improvement, and exceeding the standards set before us.

CARF

Broadstep holds the honor of a CARF gold seal of accreditation, proving our commitment to improving our services based on feedback from stakeholders and the communities we serve.

Council on Accreditation

COA partners with human service organization worldwide to improve service delivery outcomes by developing, applying, and promoting accreditation standards.